Frequently asked questions

Thank you for considering being a mentor in our community offering advice and support to women.
Create your account:

1. Go to https://www.sheismomclub.com and click Create account
2. Enter your email address, password, and check I accept the terms & conditions
3. Click Create Account
4. In Your Account - Select I am mentor
5. In Account Settings - Enter your name, your user photo
6. To finish, press SAVE
7. You will see a message on top: Your changes have been saved.

and start completing your profile.

She is Mom welcomes individuals with diverse backgrounds and expertise to become mentors. Whether you have senior-level professional experience, coaching skills, or entrepreneurial knowledge, you can contribute to our community by sharing your insights and know-how.

You can join She is Mom from any location worldwide. The platform is designed to support international mentorship, allowing mentors to offer sessions remotely.

While not mandatory, proficiency in English is desirable. Your mentor profile should be created in English to cater to our diverse global audience.

A mentor profile on She is Mom includes a description of your expertise, your availability for mentoring sessions, and your fee structure. Additionally, your profile may feature verified reviews, supported domains, and an engaging video showcasing your experience.

Creating a mentor profile typically takes between 30 to 60 minutes. After completing your profile, it will be reviewed and approved within 24 hours, making it visible to potential mentees on the platform.

As a mentor on She is Mom, you have full control over your time commitment. You decide the frequency and duration of mentoring sessions based on your availability and preferences.

Yes, while She is Mom offers a free introductory call, subsequent mentoring sessions are paid. Mentors set their fees per session, contributing to the commitment and responsibility of both mentors and mentees.

Yes, She is Mom offers three membership subscription options for mentors. You can explore these options in your profile's membership overview section.

Yes, you can cancel your membership at any time. Once cancelled, your membership will remain active until the end of the current billing cycle.

She is Mom provides a complimentary 30-minute introductory call where mentors and mentees can familiarise themselves with each other, discuss the mentorship program, clarify expectations, and set the stage for future sessions.

Mentees on She is Mom are professionals seeking career guidance, assistance with entrepreneurship endeavours, or support in personal and professional growth.

Mentees have the flexibility to select a mentor who aligns with their goals and needs. After the initial meeting, both mentor and mentee can assess if the partnership is a good fit. She is Mom offers tailored professional development solutions for individuals and organisations.

As a mentor, you earn money by providing valuable guidance and support to mentees. You can set your fee per session, and She is Mom facilitates payments and offers monthly payouts directly to your bank account.

If you require assistance or have any inquiries, our dedicated support team is available to assist you. You can reach out to us through the designated communication channels within the platform, and we will promptly address your concerns or provide guidance as needed.

She is Mom takes the privacy and security of all users seriously. We employ robust measures to safeguard your personal information, including encryption protocols and restricted access to sensitive data. Your interactions on the platform are confidential, and we adhere to strict privacy policies to protect your privacy.

She is Mom is committed to supporting mentors in their professional growth and development. We offer various resources, including training sessions, workshops, and networking events, to empower mentors to excel in their roles. Additionally, mentors can access a wealth of educational materials and engage in peer learning opportunities within the She is Mom community.

We actively solicit feedback from mentors to continually improve the platform and the mentoring experience. You can share your feedback through surveys, direct communication with our team, or participation in feedback sessions. We carefully consider mentor input to implement enhancements that benefit all users of the She is Mom community.

If you need to cancel a mentoring session, please notify us as soon as possible through the platform or by contacting our support team. While we understand that unforeseen circumstances may arise, we encourage timely communication to minimise disruptions. Refund and rescheduling policies vary depending on the situation, and our team will work with you to find a suitable resolution.

In the event of a conflict or dispute, She is Mom provides a structured process for resolution. We encourage open communication and mediation to address issues professionally and amicably. Our support team is available to facilitate discussions and ensure a fair outcome for all parties involved.

We encourage mentors to engage actively with fellow mentors and mentees in the She is Mom community. You can participate in discussions, share insights and resources, and contribute to the collective learning experience. Additionally, mentors have the opportunity to lead webinars, write articles, or assist with community outreach efforts to promote knowledge sharing and collaboration.